Privacy Policy
General Terms
Personal Data
How and Why We Use your Data
- Contact you through publications, direct marketing materials and invitations to events that may be of interest to you (you can unsubscribe from such communications at any time by sending an email to customerservice@thehomeofnature.com by placing “Unsubscribe” in the email subject). All of our communications also include a “unsubscribe” link;
- Fraud verifications and prevention;
- Track your activity on our website/digital platforms;
- Personalize and improve your experience on our website/digital platforms;
- When required by law or to meet the requirements of a regulatory authority.
- How you accessed our digital platform and the intern protocol (IP) address used;
- Type of browser, versions and plug-ins and operating system;
- The path taken through our digital platform, including which links were accessed, and all searches made, how long you remained on a page and other information on the page’s interaction;
- Which videos were watched and for how long;
- What content was “liked” and what was shared;
- Which pop-up or push messages you may have seen and responded to;
- Status of the subscription;
- Data collected from any completed form;
- From the IP address used to access our digital platforms, we can conclude which country the user is located, and we can analyze what activity determined the execution of specific operations on our digital platforms (for example, download).
Disclosure of your Data
- If there is a legal or regulatory duty to do so;
- If it is necessary to enforce our Terms and Conditions or other contractual rights;
- To legally assist the police or security services for the prevention and detection of crime or terrorist activity.
Cookies: What They Are and How We Use Them
Right of Opposition
Changes to this Privacy Policy
This Privacy Policy defines how The Home of Nature can use the information you provide to us, or we obtain through this website www.thehomeofnature.com or other communication channels.
This Privacy Policy must be read along with our Terms and Conditions. All definitions used in Terms and Conditions should apply to this Privacy Policy unless otherwise stated.
If, for any reason, you do not accept our Privacy Policy or do not accept to comply with the Terms and Conditions, please stop immediately using this website and contact us via email at customerservice@thehomeofnature.com.
Please note that our website and other The Home of Nature digital platforms may contain links to third-party websites/digital platforms that are provided for your convenience. The Home of Nature is only responsible for the privacy, data protection and security practices of our digital websites/platforms, so we recommend that you check the privacy policy and security policies and procedures of each of the other websites/digital platforms you visit.
When registering and creating a user profile, we ask you to send some mandatory personal data.
Personal data is specific information about personal or factual characteristics relating to an individual that can be identified by that data. This includes, but is not limited to, information such as name, address, telephone number and date of birth.
Information that does not allow you to be identified or that cannot be directly linked to your identity is not considered personal data.
We will process the personal data provided by you following this Privacy Policy and data protection rules following Portuguese Law No. 67/98, of October 26, 1998 (Law No. 67/98), which complies with the Directive 95/CE of the European Parliament. You agree to the use of your personal information for the following purposes:
When you interact with our digital platforms, we also automatically collect all the data below about your visit. This collection is mainly done to help us better understand the way our customers use our digital platforms to allow us to create better content and more relevant communications:
To promote our products and services or to fulfil contracts, we may need to designate another organization that, on our behalf, processes your data. These operations may include, for example, payment processing organizations, delivery organizations, fraud prevention and credit risk management and tracking companies or the postal collection and distribution companies.
We may likewise share your data with third parties:
We may share your data with our partners, who have been carefully selected and who may change from time to time. However, we will only share the data if you have consented to receive marketing communications related to our partners or if one of the conditions in the paragraph above applies.
Some of the organizations to which we may disclose your personal information are located outside of Portugal and the European Union, in countries that may not have laws that protect privacy rights as widely as in Portugal. If we transfer your data to other territories, we will take appropriate measures to ensure that they are protected following this Privacy Policy.
In case of disclosure of your data to third parties, we guarantee that your information is adequately protected.
According to Portuguese Law No. 41/2004, of 18 August, as amended by Portuguese Law No, 46/2012, of 26 August, it is permitted, under legal terms, the storage of information and the possibility of access to information stored in the terminal equipment of a user.
In fact, and like many other websites operators, we use the standard technology called cookies (small pieces of information that are stored by the browser on your computer, being used to record navigation on this website at each visit).
Cookies do not attach to your system or damage your files. Most browsers automatically accept cookies, however, if you do not want your data to be stored through the use of cookies, there is a simple procedure in most browsers that allows you to reject or accept the functionality of cookies. However, we warn you that if you turn off the functionality of cookies, that may limit your experience on our website.
Furthermore, the Google Analytics service is used on this website to record and store types of user behavior. Google Analytics is an analysis service developed by Google Inc. (Google), which uses cookies, transferring and saving information on a server in the United States of America. This service can only use this information to evaluate its use on this website, create reports on website activity and provide other services associated with the use of the website and Internet to the website operator. The IP address transmitted by your browser to Google Analytics will not be combined with other data from Google.
As indicated above, the user can prevent cookies from being stored, however, such action may affect the functionality of the website.
If you want to exercise your right of opposition to any aspect related to your data or on the Privacy Policy, please write us to the address customerservice@thehomeofnature.com. Ultimately you can contact the Portuguese Comissão Nacional de Proteção de Dados (CNPD).
Our goal is to meet high standards of security and privacy and, therefore, our policies and procedures are constantly under review. We can change the Privacy Policy whenever deemed appropriate and necessary. We recommend that you check the page periodically to read and analyze the latest version.
