Terms and Conditions

The owner of the website - www.thehomeofnature.com - in this document, will be hereinafter referred to as the owner.

Privacy Policy - a document that describes the procedures that the owner uses to collect and process data from those who visit the website.

Terms and Conditions - a document that establishes a set of rules (general or special) that, associated with the other legislation in force, regulate the use of the website.

User - one who accesses or makes use of the website.

This website is the owner’s official website on the internet and its entire content is the owner’s property.

These Terms and Conditions regulate access to this website, as well as its use. By accessing any part or section of this website, using it, or any service linked to the latter, the user declares that he accepts these Terms and Conditions, being subject to all obligations that are contained in this document. If you do not accept, please stop using this website immediately.

The owner reserves the right to change both the content and services of this website, as well as these Terms and Conditions at any time without prior notice. The respective changes will take effect from the exact moment that they are published on this website. Acceptance is assumed if the user continues to use the website after the changes have taken effect.

Therefore, the user is advised by the owner to regularly consult the Terms and Conditions to check for updates and changes.

The owner reserves the right, at any time and without prior notice, to remove the website and other content and reserves itself, likewise, the right to, at any time and without prior notice to limit, refuse or interrupt, partially or in full, any user’s access to this website.

The rights referred to in this section can be exercised by the owner without the need to provide any other reason.

When purchasing a good or service on this website, the user declares that is aware that he has entered into a contract with the owner.

Data obtained through the use, by a private individual, of this website will be strictly treated following our Privacy Policy, which can be consulted on our website.

This website uses cookies to improve the user experience and provide you with a more efficient service. For more information, please see our Privacy Policy.

All content published on this website is owned and managed by the owner. However, there may be situations where the published content is owned by third parties. In such cases, such content will only be available after authorization from the respective third parties.

Copyright and related rights, as well as industrial property rights, which cover all information and content provided by the owner and its partners, in this website, as well as the software used to operate it, belong entirely to the owner and/or its partners. This list is not exhaustive, so any other rights/situations/content not referenced are reserved.

The user is not authorized to modify, publish, transmit, share, transfer, reproduce, distribute, execute, reprocess, assign or commercially exploit, partially or integrally the contents or services (including the software itself) of this website.

However, the user is allowed to download or copy the integral contents that can be downloaded from this website, provided that it is done exclusively for personal use, with due respect for copyright and other intellectual rights and provided that a mention is made of the brand(s) described above in those reproductions.

The practice of any conduct referred to in the first part of this number is, expressly, prohibited, without prejudice to cases in which the owner has previously authorized it in writing.

The owner reserves the right to take legal action against the author of any of the conduct prohibited in the preceding paragraphs.

The owner does not guarantee to the user that contents or services available on this website fulfil or can fulfil any needs or expectations of the user. Indeed, the website may contain inaccuracies or errors, although the owner seeks to act with the utmost rigor in this activity.

The owner and other partners will make every effort to avoid errors in the content of this website and to guarantee the safety of the users, as well as the reliability of the software used.

However, it is not possible to offer a full guarantee as to the suitability, availability, absence of viruses (or other components that may cause damage) of the software and services present on this website, nor as to the accuracy of the information contained therein, so the owner rejects any liability, for any damages, direct, indirect and/or accidental, resulting from the use of this website; also does not guarantee that any existing error in the software will necessarily be corrected.

No advice or information obtained by the user through this website will create any guarantee that is not expressed in these conditions. Thus, the owner will not be liable to the user for any losses suffered by this and/or third parties, resulting from the use or inability to use this website or its contents or due to delays, interruptions, errors and suspensions of communications and loss of information in that sequence, originated from factors beyond its control and not attributable to it, namely, any deficiencies or failures caused by the computer viruses or resulting from the downloading of infected files or containing viruses or other properties that may affect the user’s terminal equipment, particularly when the user does not install the appropriate software to protect access, as well as in situations of unpredictable system overload.

The owner is not responsible for any losses suffered by the user and/or third parties that may arise from technical failures of capture, visualization or use that are not attributable to him or resulting from the failure to update the respective contents. It is also not responsible for losses suffered by the user and/or third parties that may arise from any unauthorized use of the servers used by the owner and/or all information and data hosted there. The owner does not assume any responsibility for the losses resulting from eventual situations of impossibility, delay, suspension or interruption in access to this website due to technical failures or other reasons, not guaranteeing, in the same way, access to the website without interruptions or disruptions resulting from technical problems.

Likewise, the owner cannot be held responsible for any errors, deficiencies or inaccuracies in the contents, information or services provided on this website.

The owner cannot guarantee the total immunity of this website to hackers, viruses or other intrusion software.

The download of any material available on this website is the sole responsibility of the user, and the owner cannot be held responsible for any damage or loss of information resulting from the download.

The Owner disclaims all liability for the content of any other website. The owner will not be held responsible, in any way, for any loss or damage suffered by the user as a result of the use, by the latter, of a website to which this website is connected through links. The presence, if any, on our website of links to other websites does not give any guarantee concerning the security, timeliness or adequacy of the content of these websites, and therefore, the owner cannot be held responsible.

• The user declares and warrants that:
• No material sent to the email addresses made available on the website contains defamatory, offensive, vexing, pornographic, obscene, intimidating, racist, instigating content to engage in any unlawful act or that violates any third party property right, including by way of example, any copyright.
• The user’s content is submitted by adults. The user acknowledges that and agrees that all elements submitted via email can be used by the owner, without prejudice to the rules of copyright and related rights, industrial property privacy and data protection, and no compensation or recognition is due to him.
• Following the previous paragraph, the user grants the owner a global, irrevocable, royalty-free, non-exclusive license, which may be sublicensed or transferable to use, reproduce, distribute, use in public, publicly display, transmit and publish.

We make every effort every day so that the information (for example colors and product’s characteristics) on our website are as accurate as possible. However, there may be several factors that can affect the accuracy of this information. The specifications of your display advice, screen or settings can affect the accuracy that The Home of Nature aims for.

By mistake, the information found on the website may contain a typographical error, visual or written inaccuracies or even omissions that may, not exclusively, be related to product descriptions, price or availability.

Any information regarding the price and availability of products may be changed at any time.

The Home of Nature will use the service of third parties to deliver the orders placed. The partners selected by The Home of Nature to deliver the orders may need to access customer information such as the phone number and address to confirm the schedule and address of the delivery, respectively. The customer, when placing an order on our website, expressly accepts the sharing of the necessary data with the delivery company.

Each order will be provided with a shipping number, so you can track the shipping status of your order. You can track the delivery status of your order, logging into your account. Due to stock availability reasons or any other valid reason, an order with more than one item may be sent separately. When this happens, each shipment will be accompanied by a shipping number, so you can track the order status.

The products sold on www.thehomeofnature.com are protected by a warranty against manufacturing defects or any irregularities in the product. To use the warranty, you must return the product as soon as possible, accompanied by proof of purchase.

To make a complaint, you must send an email to the address customerservice@thehomeofnature.com.

The website www.thehomeofnature.com may, at any time, carry out any activities such as sweepstakes or promotions that configure the sending of information and materials for registration. Such events will be accompanied by specific rules and policies for the occasion, which you will be aware of before any participation. It is the user’s full responsibility to accept, complete, deliver and comply with any terms defined in the different activities.

By making an order on www.thehomeofnature.com and after receiving the order, the user is entirely responsible for complying with the rules, safety regulations and precautions that accompany each product.

The Home of Nature disclaims any liability that may arise from the incorrect use, neglect or abuse of the products sold on www.thehomeofnature.com.

If any provision of this document is declared null, ineffective or if it is annulled, such a situation will not affect the validity or effectiveness of the remaining clauses, which will remain fully in force under the terms of article 292 of the Portuguese Civil Code.

Portuguese law applies to all matters regulated by these conditions. Without prejudice to the cases duly referred to in Portuguese Law, the parties agree that the courts of the owner district court will be competent to settle any dispute arising from the contract.

In case of any doubt regarding the Terms and Conditions set out in this document, you should send us an email to customerservice@thehomeofnatue.com.